On Target

Citizen satisfaction with the overall quality of life in the City (Q3c)

Measure Description/Definition

Every quarter, the City of Olathe has survey company ETC Institute conduct a statistically valid satisfaction survey of randomly selected Olathe residents. Approximately 500 survey responses are collected each quarter, and this is well above the 300 responses approximately needed for statistical validity on a population the size of Olathe.

The overall quality of life question is asked to better understand the general sense for community that exists with Olathe.

Target Determination

This target is determined by our City Manager's Office and places Olathe in the top 10% of all cities in the nation as surveyed by ETC Institute

Analysis

Over the past 14 quarters, 12 times Olathe has achieved a satisfaction score of 90% or better. The two quarters that were not 90%, were 89.4% and 88.61%. Olathe has consistency maintained this very high level for how citizens view their quality of life in the City.


City of Olathe 100 E. Santa Fe Street Olathe, KS 66061-3409 | 913.971.8600