% of 1st arriving unit within 5 minutes to medical calls.
Response times are commonly used to measure a fire department’s performance. Baseline times are evaluated against established standards set by the department. The Olathe Fire Department uses National Fire Protection Association standards (NFPA 1710) for this evaluation. The fire department's ability to respond quickly to medical calls has a direct correlation with the survivability of cardiac arrests and other medical emergencies.
The first arriving unit responds to medical calls in Olathe within 5 minutes 90 % of the time. This includes the time from when OFD units are notified of the call to when the first unit arrives on scene. It does not include the 9-1-1 call processing time.
The fire department works to improve response times in a variety of ways. In July, the department was recognized with Accredited Agency status from the Commission on Fire Accreditation International. There are currently 238 agencies around the world. The Olathe Fire Department has been accredited since 2012.
While this does not mean the department always meets our response time goals, it does mean the department measures and evaluates performance regularly to identify ways to improve those times.