Citizen satisfaction with the overall quality of life in the City (Q3_3)
Measure Description/Definition
Every quarter, the City of Olathe has survey company ETC Institute conduct a statistically valid satisfaction survey of randomly selected Olathe residents. Approximately 500 survey responses are collected each quarter, and this is well above the 300 responses approximately needed for statistical validity on a population the size of Olathe.
The overall quality of life question is asked to better understand the general sense for community that exists with Olathe.
Target Determination
This target is determined by our City Manager's Office and places Olathe in the top 10% of all cities in the nation as surveyed by ETC Institute.
Analysis
Over the past two years, almost every quarter Olathe has achieved a satisfaction score of at least 90%. Olathe has consistently maintained a very high level for how citizens view their quality of life in the City and this most recent quarter once again saw a score in the 90% range at 92.07%.
Meeting Target |
Close to Target |
Off Target