Overall Recreation Experience
Measure Description/Definition
Every quarter, the City of Olathe has survey company ETC Institute conduct a statistically valid satisfaction survey of randomly selected Olathe residents. Approximately 500 survey responses are collected each quarter, and this is well above the 300 responses approximately needed for statistical validity on a population the size of Olathe.
Citizen satisfaction with the overall recreation experience combines average citizen satisfaction ratings of youth and adult athletic programs, senior recreation opportunities, and special events offered by the Olathe Parks & Recreation Department. This measure helps to ensure consistency in offering comprehensive, quality recreational and educational programming that satisfies the needs of varying age levels, physical abilities and special interests.
Target Determination
The overall recreation experience combines average citizen satisfaction ratings with youth and adult athletic programs, senior recreation opportunities, and special events. The target is based on the 5 year average.
Analysis
In 2020, satisfaction with youth and adult athletic programs, senior recreation opportunities, and special events finished on target at 77%.
Meeting Target |
Close to Target |
Off Target